FAQ
Shipping & Delivery
Q: When will my order ship?
A: Since all of our merch is custom-printed just for you, it takes 2–7 business days for our print partners to create and prepare your item. Once it ships, you will receive a tracking link via email.
A: Since all of our merch is custom-printed just for you, it takes 2–7 business days for our print partners to create and prepare your item. Once it ships, you will receive a tracking link via email.
Q: How long does shipping take?
A: Shipping times depend on your location and the shipping method you select at checkout. Generally, standard domestic shipping takes 3–5 business days after production .
A: Shipping times depend on your location and the shipping method you select at checkout. Generally, standard domestic shipping takes 3–5 business days after production .
Q: Will my items arrive in the same package?
A: Not always. To get your merch to you as fast as possible, items may be shipped from different print facilities. If you order multiple items, you may receive separate tracking numbers.
A: Not always. To get your merch to you as fast as possible, items may be shipped from different print facilities. If you order multiple items, you may receive separate tracking numbers.
Orders & Changes
Q: Can I change or cancel my order?
A: Because we start processing your order immediately, you have a brief window of 2 hours after placing the order to request a change or cancellation. Please Contact Support immediately.
A: Because we start processing your order immediately, you have a brief window of 2 hours after placing the order to request a change or cancellation. Please Contact Support immediately.
Q: Where is my tracking number?
A: You will receive a shipping confirmation email with a tracking link as soon as your order leaves the facility. If you haven't received one after 7 business days, reach out to us.
A: You will receive a shipping confirmation email with a tracking link as soon as your order leaves the facility. If you haven't received one after 7 business days, reach out to us.
Returns & Exchanges
Q: What is your return policy?
A: Because all of our products are made-to-order, all sales are final. We do not offer returns or exchanges for buyer’s remorse or incorrect sizing.
A: Because all of our products are made-to-order, all sales are final. We do not offer returns or exchanges for buyer’s remorse or incorrect sizing.
Q: What if my item arrives damaged or defective?
A: We want to make it right! If you receive a misprinted, damaged, or defective item, please Contact Support within 14 days so we can fix the issue (either refund or replacement).
A: We want to make it right! If you receive a misprinted, damaged, or defective item, please Contact Support within 14 days so we can fix the issue (either refund or replacement).
Sizing & Product Care
Q: How do I choose the right size?
A: Sizing varies by the brand of the blank garment we use. Please check the Sizing Chart included on the specific product page to find your exact measurements.
A: Sizing varies by the brand of the blank garment we use. Please check the Sizing Chart included on the specific product page to find your exact measurements.
Q: How do I care for my printed apparel?
A: To keep your merch looking fresh, machine wash cold, inside-out, with similar colors. Tumble dry on low or hang-dry. Do not iron directly on the print, and avoid using harsh bleach.
A: To keep your merch looking fresh, machine wash cold, inside-out, with similar colors. Tumble dry on low or hang-dry. Do not iron directly on the print, and avoid using harsh bleach.